Technical Support & Grievances
Contact & Grievance Redressal
Creator Support
For technical queries, storefront setup, and subscription management.
contact.vidyascore@gmail.comBilling & Invoices
Assistance with Razorpay payments, double deduction inquiries, or tax receipts.
Billing Support DeskOperational Hours
Monday to Saturday
10:00 AM – 6:00 PM IST
Send Us a Message
Have a question or need assistance? Fill out the form below and our team will get back to you within 24 hours.
Grievance Redressal Mechanism & Officer
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection (DPDP) Act, 2023, the details of our designated Grievance Officer are published below:
Entity Name: Ruveka Store (Operated by Vidyascore Technologies)
Grievance Officer: Legal & Grievance Department
Official Email: contact.vidyascore@gmail.com
Registered Location: Uttar Pradesh, India
Turnaround Timeline: All grievances are acknowledged within 24 hours and resolved within 15 working days as prescribed by law.
Grievance Officer: Legal & Grievance Department
Official Email: contact.vidyascore@gmail.com
Registered Location: Uttar Pradesh, India
Turnaround Timeline: All grievances are acknowledged within 24 hours and resolved within 15 working days as prescribed by law.